PLAYER PROTECTION
Responsible Gaming

At Fair Go Casino AU, your wellbeing matters more than your wagers. We are committed to providing a safe, enjoyable gaming environment and supporting every player to gamble responsibly.

18+ Only
Helpline: 1800 858 858
Gambling Should Be Entertainment

For most Australians, online casino gaming is a safe and enjoyable pastime. However, for some individuals gambling can become problematic. Fair Go Casino AU actively promotes responsible gaming by offering a suite of player protection tools and encouraging awareness of problem gambling warning signs. We are proud to be a member of Australia's responsible gambling initiative.

Player Protection Tools

We provide a range of tools within your account to help you stay in control of your gambling activity.

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Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit. Once applied, these limits take effect immediately and can only be decreased, not increased, within the cooling-off period.

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Session Time Reminders

Receive automatic reminders about how long you have been playing. This helps you stay aware of time spent on the platform and make informed decisions.

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Cool-Off Period

Take a short break from the casino by activating a cool-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to access your account or place bets.

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Self-Exclusion

If you feel your gambling has become a problem, you can permanently self-exclude your account. This exclusion cannot be reversed and prevents all access to the Service.

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Reality Check

View your complete transaction and session history at any time. Full transparency of your gambling activity gives you an honest picture of your spending and playtime.

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Account Lock

Immediately suspend your account for a specified period if you feel you need more time away. Contact our 24/7 support team for immediate assistance.

Recognising Problem Gambling

Problem gambling can affect anyone. The following are common warning signs that gambling may have become a concern:

Spending more than you can comfortably afford to lose
Gambling to recover previous losses ('chasing losses')
Feeling anxious, irritable, or depressed when not gambling
Neglecting family, work, or other responsibilities due to gambling
Borrowing money or selling possessions to fund gambling
Lying to friends and family about your gambling activity
Spending increasing amounts of time thinking about gambling
Failed attempts to cut back or stop gambling

If you recognise any of these signs in yourself or someone you care about, please seek help immediately. You are not alone, and support is available at no cost.

Australian Support Resources

Free, confidential support is available 24 hours a day, 7 days a week for Australians affected by problem gambling.

Gambling Help Online
Free, confidential support 24/7
1800 858 858
Lifeline Australia
Crisis support and suicide prevention
13 11 14
Beyond Blue
Mental health support and resources
1300 22 4636
MindSpot
Online mental health assessment & treatment
1800 614 434
Our Commitment to You

Fair Go Casino AU voluntarily implements strict responsible gambling measures beyond what is legally required. We will never advertise to minors, and we actively monitor accounts for signs of problem gambling behaviour.

GAMBLING HELP ONLINE — 1800 858 858 — FREE, 24/7